Paint Crew Plus
Call Wagner Customer Service if you have problems!
We bought a paint crew sprayer and it worked well but then after a while it didn't work well at all. Thinking that I had cleaned it and maintained it good enough, I gave the sprayer a bad review since I thought you could not buy a new pump. Well, someone from Wagner Customer service e mailed me and suggested I try a new outlet valve. I didn't have anything to lose and the cost was low on Amazon so I got a new one and installed it in seconds. Turns out that was the problem and the sprayer works as good as new. I realize tools wear out and is to be expected but I was unhappy that a new pump could not be purchased--well, I was wrong and it didn't need a new pump (looks pretty durable with the small steel piston). I should have called Customer Service and not just get upset. I feel like it is reasonable and even a good deal to be able to get the sprayer running again for less than $20. Maybe I'll get a spare outlet valve so I will have one on hand when this one eventually wears out. (Thanks Andrew!)
December 20, 2013
2nd time I used it, it worked for about 10 minutes. I replaced the outlet valve still..no luck. I cleaned the heck out of it with mineral spirits and it has been constant problems.
October 19, 2013
Failure to pressurize gun
I have used paint crews for many years, and bought a paint crew plus (larger media bin). Out of the box it worked just fine for 5 gals of ext. latex. 2nd time out, had to replace inlet and outlet valve. Worked great for about an hour, then failed to pressurize gun again. Don't want to spend $40+ for valves each time I use it. Am very frustrated. The older paint crew (smaller version) worked for me for quite a few years.
April 29, 2013
I bought this brand new and I have only used it once. The first time we used it I would have given this 10 stars but unfortunately the second time we tried to use it, it didn't work. I took it all apart to see if it was clogged up and the inlet valve was broken. I have been looking online for a new piece and it looks like you have to buy a whole kit for another $55. It is not worth it to me. The piece I need looks like a $2 piece.
March 17, 2013
Not very impressed
PICKED UP CREW PAINTER NEW, LASTED 5 MIN. AND STOPPED PAINTING. FINALLY GOT AROUND TO FIXING IT AND NO LUCK. iT IS CLEANED, AND THERE REALLY IS NOT THAT MUCH TO DO...MOTOR RUNS, NO PRESSURE. TRIED EVERYTHING, NOW WHAT DOES WAGNER HAVE TO SAY???
November 25, 2012
Worked for about a half gallon of latex
I used it for about 1/2 hour and the outlet valve plastic plunger was all pitted. Would not hold pressure and motor runs all the time.
I like the design but wish it would last longer without replacing the valve.
October 28, 2012
Very good product, but...
The Paint Crew Plus performed very well for me. I used Sherwin Williams "Resilience" paint, which is amazing, forgiving paint. As I am anything but a professional painter, there were many "boo-boos" that I made while painting. The paint didn't run, and when it dried it looked like a professional had painted it. Of course, some of the credit goes to the equipment. The sprayer is a good value.
Once I learned to read and follow the directions for cleaning - and purchased replacement input and output valves (which I hadn't cleaned properly), I had no trouble. I'm sure all of the problems mentioned in the reviews were because the sprayer was not cleaned well. It is very time consuming to clean this sprayer properly, which would be my only complaint. When cleaned properly, the sprayer works perfectly. Clean it thoroughly immediately after using it.
September 21, 2012
Bought sprayer 14 months ago. Painted one set of shutters. Worked fine, but cleanup took longer than painting by hand would have. Last month decided to use sprayer to stain fence. Worked just okay the first day. After reading other reviews, I suspect the tip was not the right one for the job. Used for about 3 hours. On the second day, the system would not hold pressure. Definitely not worth the money spent to only last for about 3.5 hours of use.
September 1, 2012